Learn, do, earn with Dynamics 365 - Session 1Ana Demeny
This evening we started Learn, do, earn with Dynamics 365.
**If we are to ignore the fact that I set up 5 meetings to make sure everything works fine( but then couldn't remember which was the right link, so I joined ALL the meetings) the first session went really well. **
As you know, the plan is to gain the Microsoft Dynamics 365 for Sales certification.
We're getting there by following this roadmap (open the image in a new tab, to be able to read it): I will enhance this map as we go along.
In the mean time, here's what we talked about this evening:
- What is CRM?
We went through some general use cases of CRM, focusing on sales. I emphasized everyone uses a CRM one way or the other. I wrote a whole article on this subject.
- Study Materials
Microsoft offers a series of eBooks as pdf and pptx. This is a great way to start learning about CRM. Find out more on how to get the study materials here.
- Dynamics Learning Portal (DLP)
DLP offers important resources, such as videos and manuals for the exam. This is how you can gain access to DLP.
- Dynamics 365 trial instance
Future sessions will go through Dynamics 365 functionality and for this we need a CRM organization. Here's how to start a trial.
That's it for now. See you next time :).